DWI SYAFITRI, S.; MH NAINGGOLAN, B. SERVICE QUALITY AND POSITIVE WOM INCREASING CUSTOMER SATISFACTION: PURCHASING DECISION AS INTERVENING VARIABLE. Journal of Management and Leadership, [S. l.], v. 6, n. 2, p. 42–62, 2023. DOI: 10.47970/jml.v6i2.625. Disponível em: https://jurnal.tau.ac.id/index.php/jml/article/view/625. Acesso em: 2 jun. 2025.